Russ Hanson Bio

Russ Hanson

Russ Hanson

Russell Hanson is president of TransTech, an organizational effectiveness consulting firm based in Phoenix, Arizona. TransTech specializes in strategic improvement initiatives, including Partnering processes, business process reengineering, the design and implementation of high performance work teams, Total Quality Management, employee engagement, and managing new technology introduction.

Mr. Hanson has been facilitating design and construction Partnering workshops since 1992. He has personally facilitated over 500 projects for such agencies as the Arizona, California, Idaho, Nevada, Louisiana, Massachusetts, Mississippi  and Montana Departments of Transportation, the U.S. Army Corps of Engineers, U.S. Air Force, Federal Highway Administration, Bureau of Reclamation, U.S. Forest Service, National Park Service and several counties and local municipalities. His experience includes traditional design-bid-build work, as well as alternative delivery methods such as design-build and construction manager at risk (CM@R). Several of Russ’ projects have won prestigious recognition such as the Marvin M. Black Partnering Award and the NPHQ National Achievement Award.

Russ has developed and taught a number of Partnering related courses such as “How to Make Partnering Work in the Field” and “Forging Synergistic Relationships with Customers and Suppliers.”  He has helped business organizations establish Customer/Supplier partnerships for more effective supply chain management. Arizona Public Service and the the Palo Verde Nuclear Power Plant have participated in this Partnering approach to doing business with its key suppliers.

Russ has an extensive background in managing organizational change projects. While employed by Honeywell, he led the design and development of its Total Employee Involvement process, a team-based system that resulted in a 330% productivity improvement, 54% reduction in product cost, and a 94% reduction in scrap during its first year of operation. He later co-authored Corporate Madness, a book detailing this work team design methodology that has been used so successfully at Honeywell and many other companies.

Russ is also an acknowledged authority in the field of Total Quality Management and has assisted such organizations as SEMATECH, Motorola and the State of Arizona with their TQM efforts. As a consultant, he has helped companies design, plan and implement TQM processes for their organizations. He is a certified instructor of many quality improvement courses, including Process Mapping and Analysis, Cycle Time Reduction, Statistical Process Control, Design of Experiments, Problem Solving Skills, and Design for Manufacturability.

Mr. Hanson holds a BS in Industrial and Management Engineering from Montana State University and an MS in Industrial and Systems Engineering from Arizona State University. He has authored one book on the topic of creating high-performance teams, developed numerous courses in the field of TQM and group development, and has published articles in a variety of professional journals.